SERVICE & MAINTENANCE

ALL MANUFACTURERS COVERED

Keeping you safe, your products protected, and your environment safeguarded

PROTECT WHAT MATTERS

Keep your biological safety cabinets and other clean air containment equipment operating at peak performance.

NO SERVICE MISSED

Our internal service team will contact you before your service is due.

ON THE SPOT REPAIRS

Our nationwide team of engineers are fully stocked with critical parts for all CAS and MAT cabinets.

MAINTENANCE FOR ALL

Conveniently combine all your site equipment, of all manufacturers, into one service.

SERVICE
SUPPORT
REPAIR
WARRANTY
MODIFY
RELOCATE
FUMIGATE

OUR CUSTOMERS

are at the heart of everything we do.

93%

FIRST TIME FIX RATE

With CAS, you can count on expert customer service, maintenance, and genuine parts to keep your equipment performing at its best, minimise downtime and ensure optimal operation. 

YOUR CAS SERVICE PACKAGE

Minimised Downtime

To ensure your operations run seamlessly

Full Compliance

With the latest safety standards and regulation

Extended Equipment Life

Through expert care and preventative maintenance

Full Lifetime Support

With accessible, remote, and in-person expert technical assistance

Priority Service

Our service customers receive full and priority support

Cost Savings

Across all our parts and services

SERVICING TO STANDARDS

Ensure compliance with our nationwide engineers fully trained to safety standards.

  • EN 12469
  • EN 14174
  • EU GMP Annex 1
  • BS 5726
  • ISO 14644
  • P601
  • COSHH
  • HSG 258

  • Orange Guide

ALL EQUIPMENT COVERED

Combine all your equipment into one service agreement with all manufacturers covered.

FREQUENTLY ASKED QUESTIONS

Yes, CAS provides combined fumigation services as part of our comprehensive maintenance packages. We undertake vaporised hydrogen peroxide (VHP) fumigation in-house and work with a network of approved partners to cover all fumigation services, including VHP, formaldehyde, and the innovative electrostatic hydrogen peroxide.  

We handle everything for you under one package, ensuring that fumigation and maintenance is performed simultaneously with minimal disruption to your operations. This means you can focus on what matters most and be confident that your equipment will continue to operate safely and efficiently. 

Biological safety cabinets (BSCs) and clean air containment equipment should be serviced at least once a year to maintain safety, efficiency, and compliance with industry standards. For Category 3 laboratories, BSCs must be serviced every six months (twice a year) to ensure maximum safety and contamination control. 

Yes! We maintain and repair safety cabinets, laminar flow cabinets, fume cupboards and more from all manufacturers, not just CAS models. Our engineers are trained across multiple brands, allowing you to combine all your clean air equipment under one comprehensive service package. 

Yes! CAS engineers carry critical spare parts for all CAS and MAT cabinets, allowing us to fix most issues on the spot. This reduces downtime, eliminates repeat visits, and saves you unnecessary costs.

For other manufacturers’ cabinets, we have an established and trusted supply network and can quickly source any required components. 

By choosing CAS for your service and maintenance, you benefit from:
Expert engineers with in-depth knowledge of all types of clean air equipment
Pre-scheduled service visits to ensure your equipment is always properly maintained
On-the-spot repairs with our stock of high-quality original parts, reducing downtime and the need for repeat visits
Full compliance assurance with safety standards across multiple industries (e.g., pharmaceutical, healthcare, research)
Multi-brand support, meaning we can service equipment from any manufacturer under one unified service package  

Technical support available remotely for our service customers, which can eliminate the need for a site visit and save costs

At CAS, we’re not just a service provider – we’re also a manufacturer. This gives us an unparalleled level of expertise and understanding of the design and inner workings of clean air and containment equipment. Our engineers have direct insight into the engineering, materials, and design specifics, ensuring more accurate diagnostics and repairs. 

With over 40 years of experience, you also gain access to our extensive knowledge base and technical support. Plus, with remote technical support available to all our service customers, you can be confident that our team is always here to provide expert advice whenever you need them. 

CAS offers expert service through our nationwide network of engineers. We have engineers throughout the UK, in the US, partners in Europe, and the ability to travel to other locations wherever needed. Whether you’re in the UK, the US, or Europe, our team are ready to provide on-site service to keep your equipment operational, compliant, and safe. 
servicing biological safety cabinet

REQUEST SUPPORT

Speak to our service team.

WE ARE TRUSTED BY

WHAT OUR CUSTOMERS SAY

I do have to say that the quality of the cabinets is really good, UKHSA are very pleased.

UKHSA

We are very satisfied with our equipment and overall the customer service has been fantastic, we will definitely come back to CAS in future if we need anything.

Southampton Solent University

I would like to express my heartfelt thanks and gratitude for the help and assistance provided to the KEMH engineering team.

KEMH

I wanted to make sure it was recognised that the lads worked their behinds off to make sure I got my cabinets in place before I left for the day. Deliveries like that make my life much easier!!

Newcastle University

I do have to say that the quality of the cabinets is really good, UKHSA are very pleased.

UKHSA

Our service has just concluded, please pass on our thanks to the visiting engineers – we were impressed with their efficiency and how smoothly this service round went.

University of Cambridge

The communications generally from CAS were excellent and Brian was great when on site.

Expervent

The team were extremely hard working with no task being too much trouble, even offering to help other contractors that were working within the small space that we had available to us. They really couldn’t have been any more accommodating.

GSK

Just a quick email to say how grateful we are for how everything ran on Friday, we were very impressed by the speed with which everything was smoothed out and taken care of.

InstilBio

All good service as usual from CAS. Your engineer was very helpful, thorough and professional.

Anonymous